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Smiling Family
Family Dental Care in Pickering

Although we have temporarily closed our office due to COVID-19, we want to assure patients that you can still reach us. Please leave a message when you call, and we’ll get back to you as soon as possible.

We will be pre-screening patients based on current COVID-19 screening guidelines, and only schedule appointments for patients who are experiencing a true dental emergency. Please note: we may refer you to another dentist or emergency dental clinic at this time. If this occurs, we will be following along with your treatment remotely.

If you have any questions or concerns about the information provided here that is not urgent, please don’t hesitate to reach out via email.

If you have any questions or concerns about the information provided here, please don’t hesitate to reach out.

What happens if my appointment has been cancelled?
Once we are able to resume normal operations, we’ll contact you to re-book your appointment. If you’re worried about your particular situation, please feel free to contact us.

What is a dental emergency?
A dental emergency is something that should be looked at right away. An emergency includes:

  • oral-facial trauma caused by an accident or blow to the face
  • prolonged bleeding of the mouth, tongue or cheek that lasts for longer than 15-10 mins
  • significant infection
  • pain that cannot be managed by over-the-counter medications

What should I expect at an emergency appointment?
We are taking the utmost precautions to minimize your risk and the risks to our staff at this time. As such, we may refer you to another dental office, depending on your situation.

At your appointment, staff will all wear appropriate personal protective equipment for each procedure, sterilize instruments, clean the operatory between patients, and, wherever possible, isolate you from other patients and staff members. If you happen to cross paths with another patient or staff member, be sure to keep 2m between you at all times.

Prevention can reduce your risk of an emergency during this time
Now more than ever, prevention should be a priority. Please remember to:

  • Maintain regular oral hygiene by brushing twice a day and flossing at least once a day. Follow any additional personal hygiene recommendations from your hygienist.
  • Clean dental appliances regularly.
  • Remove dentures or removable prosthetics before sleeping.
  • Use a mouthguard while playing sports to prevent injuries.
  • Avoid eating ice or other hard foods, as well as sticky toffees.
  • Avoid using your teeth as tools or for anything other than eating!
  • Replace your toothbrush every 3 to 4 months or if the bristles become frayed.


Located in Pickering Medical Centre

Conveniently located in the Pickering Medical Centre. We have free parking in the lot and early morning appointments to fit your schedule.